Shipping
Great news: shipping just got cheaper
We've dropped standard shipping to just $7 (down from $11.95), and it's free on every order over $149. Orders are processed within 1 business day of payment confirmation and dispatched from our Australian warehouse in Queensland (please allow extra time during promotional periods).
Add Checkout+ at checkout for free returns and package protection, so your order is covered from our door to yours.
Shipping costs
|
Method |
Cost |
|---|---|
|
📦 Standard Shipping |
$7 (free over $149) |
|
🚀 Express Shipping |
Varies by location, calculated at checkout |
We can ship to PO boxes. If you choose Express to a PO box, an additional $8 flat-rate surcharge applies.
Delivery times
|
Region |
Standard |
Express |
|---|---|---|
|
Metro (Sydney, Melbourne, Brisbane, Adelaide, Perth) |
2-5 business days |
1-2 business days |
|
Regional |
3-7 business days |
2-4 business days |
|
Remote / Rural |
5-10 business days |
3-5 business days |
Business days are Monday to Friday, excluding public holidays.
Free shipping, the details
-
The $149 threshold applies to your cart total before shipping charges.
-
Free shipping covers Standard only; Express is charged at the usual rate.
Couriers we use
We partner with trusted couriers for fast, reliable delivery: Australia Post, StarTrack and TNT Express (FedEx).
Special events
Black Friday: Express shipping is not available during our Black Friday sale. Delivery timelines stay the same depending on the freight network, but please allow up to 5 working days for dispatch during busier periods.
Track your delivery
Track your parcel, set a safe drop-off, or redirect it to a free 24/7 Parcel Locker with the Australia Post app:
-
Real-time tracking updates
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Delivery preferences
-
Redirect to a Parcel Locker or Post Office
Download the AusPost app on Google Play or the App Store.
Good to know:
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Parcel Locker and Parcel Collect: fees may apply for carriers other than Australia Post and StarTrack.
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Collection window: you have 48 hours to collect from a Parcel Locker.
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Full terms: auspost.com.au/parcellockers.
International shipping
We don't ship internationally from our Australian store, but we have warehouses serving New Zealand, Singapore and the United States. If you're in one of those regions, please shop your local site or contact our customer service team.
Questions?
Email info@thecomfortco.com.au or call 1300 856 226. Sit back and relax, comfort is on the way.
