Shipping

PROCESSING AND SHIPPING TIME

Orders are processed within 1 business day* after payment confirmation. Note that delays may occur during promotional periods.

All orders are dispatched from our Australian warehouse in Queensland. 

SHIPPING METHODS & DELIVERY TIMES

COURIERS WE USE

At The Comfort Co., we partner with trusted couriers to ensure fast and reliable delivery:

• Australia Post
• StarTrack
• TNT Express

SHIPPING COSTS

📦 Standard Shipping - $9.95

🚀 Express Shipping - Varies by location

Please note, we can ship to P.O boxes. However, if you choose Express Shipping for a P.O box, an additional $8 flat rate surcharge applies.

FREE SHIPPING OFFER

We offer FREE Standard Shipping on all orders over $200. 

Important:

• The $200 threshold applies to the cart total before shipping charges
• Express Shipping is not included in this offer - additional charges apply
  

WANT DELIVERY UPDATES?

Track your parcel, choose a safe place to leave it, or redirect it to a free 24/7 Parcel Locker with the Australia Post app. 

• Get real-time tracking updates
• Set delivery preferences
• Redirect parcels to a Parcel Locker or Post Office
• Download the AusPost app on Google Play or the App Store.

Important Notes:

• Parcel Locker and Parcel Collect Services: Fees may apply for couriers other than Australia Post and StarTrack
• Collection Window: You have 48 hours to collect your parcel from a Parcel Locker
• Full Terms & Conditions: Visit ausport.com.au/parcellockers for details

INTERNATIONAL SHIPPING

While The Comfort Co. does not ship internationally from our Australian store, we have warehouses in: 

• New Zealand
• Singapore
• United States

If you're located in these regions, please visit the local site or contact our customer service team.

CONTACT US

For any shipping-related inquiries, please contact us:

📧 info@thecomfortco.com.au

📞 1300 856 226

Sit back, and relax - Comfort is on the way!